Mental strength in family businesses

Disputes within the family as a threat to the company: only 41% of conflicts are discussed openly within the family.



63% of family members recognise the importance of trust within family businesses.



The combination of family and company harbours opportunities but also risks (in the form of personal conflicts).

WU Vienna (Associate Prof. Frank)


Utilise the potential in the family business

Successful collaboration between all stakeholders is the organisation’s capital. Only when people remain resilient even in stressful times and work together despite their differences the basis for sustainable success is in place.

We successfully support family businesses during their transition through generational change and resolve frictional losses in communication and cooperation between stakeholders.

We come into play to ensure that these issues are not dealt with in a dry and purely rational manner, but that emotions and fears can also be dealt with openly in a moderated manner. We support family businesses with our hybrid expertise at the interface of business, psychology and systemics to achieve holistic success.

Supporting communication, collaboration and commitment

Strengthened personal, social and creative skills are a prerequisite for performance. Our tested and proven tools and techniques help to overcome challenges. So that family members can commit to solutions and strategies.

Individual solutions

Strengthening the foundation

Studies show a close correlation between emotional competence and excellent organisational performance. In addition, staff turnover is lower and commitment and satisfaction are higher. Achieve more success with the Impact-Enabler and tailored workshops.

Business solutions

In a few steps to success

Recognise the problem – work on the issues – reap the rewards

Dr. Gabriele Lang, Gründerin von UP'N'CHANGE

“30 to 50% of managers’ weekly working time is spent directly and indirectly on frictional losses, as a KPMG study shows. In our work with family businesses, we have achieved significant success in communication and generational issues with targeted measures. We help family businesses unleash their potential and achieve sustainable success.”

Dr. Gabriele Lang

Book Executive Coaching now

Choose the solution for your team

Tools for employees to solve specific challenges.

And save time, money and nerves!

Online Coaching. Ziele finden. UP'N'CHANGE


Helps you clarify and focus on your goals so that you can achieve them and progress efficiently.

What do you want to achieve?

Online Coaching. Konflikt auflösen. UP'N'CHANGE


Real-time support to help reach immediate solutions to conflicts so you can move forward.

How to best navigate your conflict?

Online Coaching. Innovation. UP'N'CHANGE


Individual and team recommendations for where you need to grow in order to be more creative and innovative.

What’s blocking your innovation?

Online Coaching. Stresstypen-Guide. UP'N'CHANGE

Stress Types-Guide

The unique stress typologies to better understand other people and clearly recognise what to do to move forward.

Tools for better collaboration

Online Coaching. Painpoint-Check. UP'N'CHANGE


Quickly and clearly recognise where the problems really are. See how smoothly the areas in your life are running.

Discover your painpoint now

Better equipped for everyday working life

Developed by experts
Proven and tested
Easily accessible
Individual solutions
Guaranteed data protection

Our satisfied customers

Businesses that benefit from our help:

Before using the Impact-Enabler our people kept mentioning an undefined feeling of stress due to the flexible working model, but had no logical explanation why they felt so stressed. After the Impact-Enabler we finally understand soft topics with hard facts and benchmarks, and the insights of the tools have helped to recognise which stress typology we are and to think in a new way.

Gertrud Goetze

Vice President Human Resources, T-SYSTEMS AUSTRIA

InnoSparker provides us with an unobstructed view on our real potential. The findings contribute to the company’s clear strategic alignment.

Martin Winkler

Vorstandssprecher, VERKEHRSBÜRO GROUP

As part of our strategic planning process, we became aware that the topics of creativity and innovation need to be given greater attention in our company. InnoSparker quickly and efficiently helped us gain an overview of our blind spots and to identify specific development potentials in the areas of creativity and innovation. We used this as a basis to develop specific measures and implement them quickly in a targeted manner. One of the great advantages is that the survey can be carried out in the company on a broad employee basis, thus ensuring greater validity and quality of the results.

Theresa Ludwiger-List

Speaker of the Board, List General Contractor GmbH

Innovation and creativity are topics that usually receive too little attention in everyday business. Yet behind them lie unbeatable forces that can lead to outstanding corporate success. CIP Survey (now InnoSparker) has helped us to get closer to our hidden innovative power and creativity again.

Marlene Hahn

Business Process Manager, Verkehrsbüro Group

In my capacity as an Associate Professor at the Louvain School of Management I teach a class on Management Practice as the final module of the International Executive MBA programme. To enrich the section on innovation I used the Creativity & Innovation Pulse Survey (now InnoSparker) as a tool to allow the students to engage in the topic at a deeper and more personal level. Each student was asked to complete the survey on-line and then the results were presented the following week. The class found the tool very energizing and enlightening, and it prompted a very lively discussion about how to develop the creativity of individuals and organizations. From my perspective the tool is an excellent way to open a debate about creativity and innovation in an organization and also to help individuals reflect constructively on their own development.

Chris Start

Associate Professor, Louvain School of Management, Belgium (International Executive MBA program)

I was intrigued by the opportunity to obtain a measure of my individual creativity and my university’s creativity culture, and I was impressed by the scope and detail of the CIP survey (now InnoSparker). The survey offers a systematic, wide-ranging, and strikingly original approach to the measure of individual and institutional creativity. I was also very much enlightened by the precision of the results. These results prompted me to re-examine my assumptions about my strengths and weaknesses and my creative and critical role in my own institution. The survey offers a clear and thorough analysis of individual and institutional creativity and provides the basis for significant development on both micro- and macro-levels.

Timothy Conley

Associate Professor, Bradley University USA

Ready to become proactive?


What are digiTools?

digiTools is the umbrella term for all digital tools that UP’N’CHANGE offers. On the one hand, we offer Impact-Coaching, i.e. 100% digital coaching tools that serve as first aid or an immediate step towards solutions for specific challenges, such as the Conflict-Facilitator or Goal-Finder. These coaching sessions make it possible to navigate compactly, discreetly and safely with questions, impulses, techniques and audios from the problem to individual solutions, relief and more competence. On the other hand, Impact-Tests are available, which are digital evaluations for clarity on the problem and starting points for success, e.g. for measuring/showing creativity potential, such as the InnoSparker.

How does the organisation benefit from digiTools?

The consistent development of the team’s emotional skills saves the organisation time, money and fluctuation. Why? Recent studies show that frictional losses in terms of collaboration, communication and development (KPMG, PWC and WKO) and conflict resolution cost significant amounts of time and money.

Studies by Kotter & Heskett show a strong correlation between a supportive corporate culture and the financial success of an organisation in terms of growth in net profit, share price, employment and turnover.

What is the advantage of digiTools for the user and the company?

digiTools are a method of providing a quick first aid. They are simple to use, any time. If necessary, one can purchase a digiTool immediately online, not having to worry if a coach happens to be at hand. It is up to the individual user to determine how long a topic will be processed. One can take breaks and resume later. digiTools are discreet, so nobody has to talk with anyone else about the respective topic. digiTools are an opportunity for personal improvement. This benefits the individual, and ultimately the organisation in which they work.

A business can simply order a digiTool package and make the links available to all employees immediately – without any delay. The tools guarantee a constant quality that does not depend on individual coaches, nor on availability or location.

Who developed the tools?

The digiTools are based on decades of expertise of Dr. Gabriele Lang. She develops the individual digiTools by integrating state-of-the-art findings and scientific evidence – based on the customers’ specific requirements. She works in carefully selected expert teams to ensure an in-depth overall view of each topic. By conducting the corresponding test loops during initial development and through an ongoing improvement process, the digiTools are regularly adjusted to the customers’ requirements.

Who are the digiTools suitable for?

The digiTools are suitable for everyone who is looking for emergency assistance to cope with one of the defined stress situations and is willing to embrace this help. In addition, the digiTools can help to further educate oneself in the area of emotional skills.

Businesses and their executives or staff representatives offer digiTools to employees to enable them to advance their emotional skills. These skills can significantly contribute toward better communication and collaboration in professional stress situations.

Is the use of the digiTools anonymous?

Their use cannot be anonymous, since an online offer requires certain data for the modalities of the purchase and for the usage of the digiTools. Their use, however, is discreet. In the case of easyCoachings, the topics to be processed, are only documented offline, i.e. UP’N’CHANGE has, for instance, no information about the nature of the underlying conflict.

The InnoSparker can be used individually or in the form of a project (a so-called “wave”) for a group of participants. The individual results will always be available only to the respective users. The results of the wave will be provided to the buyer in an aggregated form.

Share our offer with friends and colleagues