Counterpart – Extroverted/Head

In this conflict, your counterpart reacts as follows:

Extroverted and “From the head”

Bold decision maker

So your counterpart is a “bold decision maker” and, under stress, an “attacking tiger” who acts in the following manner:

Here are some of the most prominent features for this type of stress typology:

  • Impatience
  • Interrupting others
  • Speaking louder
  • Flooding with facts
  • Wanting to prevail (be in the right)
  • Pressure
  • Bluntness
  • Hardness
  • Taking decisions
  • Control
  • Suppressing feelings
  • In extreme cases, a tendency to be schizoid, i.e. lack of emotion.
  • In case of escalation, you often have the following thoughts or feelings: “I’ve had just about enough.”

Their motivation, i.e. their intention is:

  • Get it done
  • Swiftness

What your counterpart wants to avoid, what they mostly fear:

  • Loss of control
  • Lack of civility
  • Uncertainty

Stressors, i.e. behaviour that stresses your counterpart:

  • Rule violations
  • Evasion
  • Lack of communication
  • Self-justification
  • Tardiness

Recommendation on how to deal with this stress pattern:

  • Listen
  • No anxiety
  • Face up to the situation
  • Let emotions cool down
  • Communicate in a concise manner
  • Let facts speak
  • Abide by joint decisions
  • No surprises
  • Behaviours must have clear consequences
  • If necessary, say “stop”
  • “It’s evident, we need a solution here.”

Copyright Dr. Gabriele Lang

Use your skills and tools for future situations. This will help you release “tensions in the air”. It helps you distinguish your counterpart, i.e. the person from their behaviour. On the premise “skill comes with practice”, think about it especially in stress situations and apply what you know now.